Fairpoint repair tech arrived ...
The modem (actually a dsl router, but who cares) is bad - replace modem.
Oops, the new modem won't authenticate, either.
Call and confirm that the username and password I gave him are correct - still no authentication.
Call infrastructure repair - they had a trouble call into the CO late Saturday/early Sunday morning and transferred "everyone" over to new hardware to fix a problem.
Whoops - we didn't finish Mr. Russell's circuit apparently.
I now have Fairpoint Internet ... again. 4.5 mbps (part of that UP TO 7 mbps package) down and 0.9 mbps up. Sucks to live in the boondocks with piss poor infrastructure and service.
The modem (actually a dsl router, but who cares) is bad - replace modem.
Oops, the new modem won't authenticate, either.
Call and confirm that the username and password I gave him are correct - still no authentication.
Call infrastructure repair - they had a trouble call into the CO late Saturday/early Sunday morning and transferred "everyone" over to new hardware to fix a problem.
Whoops - we didn't finish Mr. Russell's circuit apparently.
I now have Fairpoint Internet ... again. 4.5 mbps (part of that UP TO 7 mbps package) down and 0.9 mbps up. Sucks to live in the boondocks with piss poor infrastructure and service.
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