Here we are SIXTY hours later ... and STILL no internet!
I contacted a 'Supervisor' yesterday - she had my case "escalated". I have YET to be contacted by Tier 2 Tech Support or to have a local repair tech out to troubleshoot.
I just got off the phone with another Supervisor (one I have dealt with before that actually can get results). Several higher level people have been contacted ... and I am supposed to be contacted shortly - we shall see.
I contacted a 'Supervisor' yesterday - she had my case "escalated". I have YET to be contacted by Tier 2 Tech Support or to have a local repair tech out to troubleshoot.
I just got off the phone with another Supervisor (one I have dealt with before that actually can get results). Several higher level people have been contacted ... and I am supposed to be contacted shortly - we shall see.
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