Tuesday, July 8, 2014

Fairpoint - Part Douche

Here we are SIXTY hours later ... and STILL no internet!

I contacted a 'Supervisor' yesterday - she had my case "escalated". I have YET to be contacted by Tier 2 Tech Support or to have a local repair tech out to troubleshoot.

I just got off the phone with another Supervisor (one I have dealt with before that actually can get results). Several higher level people have been contacted ... and I am supposed to be contacted shortly - we shall see.