Showing posts with label infrastructure. Show all posts
Showing posts with label infrastructure. Show all posts

Tuesday, July 8, 2014

And it's down, and up and down again

All of a sudden my connection has decided to play roller coaster. DSL looses sync and the modem has to go through the sync and authentication cycle ... over and over and over again.

Isn't it time to spend some of that money you take in on INFRASTRUCTURE for a change, Fairpoint?

Fixed ... for a while.

Fairpoint repair tech arrived ...

The modem (actually a dsl router, but who cares) is bad - replace modem.

Oops, the new modem won't authenticate, either.

Call and confirm that the username and password I gave him are correct - still no authentication.

Call infrastructure repair - they had a trouble call into the CO late Saturday/early Sunday morning and transferred "everyone" over to new hardware to fix a problem.

Whoops - we didn't finish Mr. Russell's circuit apparently.

I now have Fairpoint Internet ... again. 4.5 mbps (part of that UP TO 7 mbps package) down and 0.9 mbps up. Sucks to live in the boondocks with piss poor infrastructure and service.